We are passionate about what we do!
Traumland Tours Private Limited (Reg No : PV 12419) is a Tour Operator and a Travel agency in Sri Lankan which fulfills all the tour requirements of esteem travelers from all around the globe who wish to explore the best of Sri Lanka. We provide customized professional and friendly Tours to our valued clients in International standard. We have well trained professional chauffeur guides and fully insured well packed luxury vehicles for any kind of Tour.
As we are a reputed company, we always go beyond the expectations of our each client and ensure the best memorable holiday experiences in Sri Lanka. Traumland Tours offers Round Tours, Day Tours, Hotel accommodations, Tailor made tours and all kind of leisure activities at its best.
There are over 500 hotels in our accommodation data base and they have been selected for their standard and the high quality of service. We always monitor their service to our valuable clients and ensure their best service.
OUR VISION, MISSION AND CORE VALUES
To become the world’s most trusted, innovative and the leading travel management company.
We use innovation as a tool to create the travel brand that creates unique, excellence and socially responsible travel experiences providing international standard services beyond the expectations.
CORE VALUES WE LIVE BY
- Communication – Communication is the core of every animal being. Is our lifeblood. Our travelers tell us what they need, what they expect from us. We listen and deliver it. We communicate professionally, openly and honestly. We always ensure that travelers meet their requirements & expectations. We are pleased to listen our clients and it is our great passion to bring their outcome with our great service.
- Passion – We know that Sri Lanka is a very special place, a unique place with unique culture, history, nature’s most spectacular sights, wonders and a true paradise for travelers. We are really passionate about what we do and sharing our passion with our every traveler. Here at Traumland Tours Private limited, we pride ourselves on our team of people, recruiting passionate and motivated people and training them to the highest standard to make sure that they make our travelers Sri Lankan experience unforgettable. We all are committed to showing you the very best of our region.
- Reliability – Providing the level of reliability that helps in fostering trustworthiness from our clients.
- Corporate Social Responsibility – As a reputed tour services company, we believe it is moral obligation to be a responsible corporate entity. To enhance and make better the community that we live in. We are environmentally & social friendly tour company which always take care of the nature, the tradition & the culture of the country.
- Honesty – Gaining & wining reputation is hard, a big challenge. That is why we set such importance on integrity & honesty throughout our organization. We listen to our every client and make sure that the meet their expectations. When our clients make right choices about their trip to Sri Lanka, we say that what we mean and we communicating clearly throughout. We ensure that we do what we say, delivering on our promises while carrying the best product what our clients are looking for.
- Excellence Service – Delivering excellent service, every time, is our benchmark. Answering the initial query fully and promptly, giving fully details which require for the tour, listening to every single request of every traveler and offer the best tour package is our first main role. We are constantly reviewing our performance to ensure we are meeting the high standards we demand of ourselves. And of course, the high standards that our guests demand of us. At Traumland Tours, excellent service is a way of life, not a choice. Providing it to every traveler, every time is our goal.
WHY CHOOSE US
Each tour is conducted and every client will be guided by our professional well knowledgeable, friendly chauffeur guides & tour consultants. We make sure your utmost satisfaction throughout your tour with us.
Our well packed fully insured fleet of luxury vehicles are ready to give you a clean, safe & comfortable journey.
With a reliable and dependable reputation, our vehicles are dedicated to providing clients with the best service available to them, 24 hours a day, 365 days a year. We are proud of our fleet and all of our vehicles which are comprehensively checked to ensure fitness standards are maintained and fully
insured. We can accommodate large parties with group bookings or just that one special customer who is looking for that special VIP service.